BigCommerce incident

Issue with B2B Edition

Minor Resolved View vendor source →

BigCommerce experienced a minor incident on July 6, 2026 affecting B2B Edition - Dashboard, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2026, 04:08 PM UTC
Resolved
Jul 06, 2026, 04:23 PM UTC
Duration
15m
Detected by Pingoru
Jul 06, 2026, 04:08 PM UTC

Affected components

B2B Edition - Dashboard

Update timeline

  1. investigating Jul 06, 2026, 04:08 PM UTC

    Commerce engineers were alerted to an issue with the B2B Edition and are currently investigating. We will provide updates as they become available.

  2. resolved Jul 06, 2026, 04:23 PM UTC

    Commerce engineers have resolved the issue impacting B2B Edition from 4:25 pm UTC to 5:05 pm UTC and all services are fully operational.