BigCommerce experienced a minor incident on September 20, 2026 affecting API & Webhooks, lasting 1h 5m. The incident has been resolved; the full update timeline is below.
Affected components
API & Webhooks
Update timeline
- investigating Sep 20, 2026, 07:55 AM UTC
BigCommerce engineers are currently investigating intermittent delays with webhooks delivery to a subset of stores. We will keep you informed with updates as they become available.
- resolved Sep 20, 2026, 09:01 AM UTC
This incident has been resolved.