BigCommerce incident

Elevated error rate on Storefront for a subset of US stores

Notice Resolved View vendor source →

BigCommerce experienced a notice incident on July 3, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2026, 03:17 AM UTC
Resolved
Jul 03, 2026, 03:14 AM UTC
Duration
—
Detected by Pingoru
Jul 03, 2026, 03:17 AM UTC

Update timeline

  1. resolved Jul 03, 2026, 03:17 AM UTC

    Commerce engineers were alerted into increased error rate for subset of stores in US from 2:00 AM UTC to 3:08 AM UTC. The issue has now been resolved.