BigCommerce experienced a minor incident on October 7, 2025 affecting B2B Edition - API, lasting 4h 32m. The incident has been resolved; the full update timeline is below.
Affected components
B2B Edition - API
Update timeline
- identified Oct 07, 2025, 07:26 PM UTC
Commerce engineers observed an issue with creating API accounts from within the B2B Edition UI. We have identified the cause and are working on a fix.
- identified Oct 07, 2025, 08:11 PM UTC
We are continuing to work on a fix for this issue.
- identified Oct 07, 2025, 08:57 PM UTC
We are continuing to work on a fix for this issue.
- resolved Oct 07, 2025, 11:59 PM UTC
This incident has been resolved.