BigCommerce experienced a minor incident on October 24, 2025 affecting Storefront, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
Storefront
Update timeline
- investigating Oct 24, 2025, 06:43 PM UTC
Commerce engineers are currently investigating an issue when using faceted search features. We will provide an update shortly.
- resolved Oct 24, 2025, 06:59 PM UTC
This incident has been resolved.