BigCommerce incident

Merchants are unable to completely disable B2B for store

Minor Resolved View vendor source →

BigCommerce experienced a minor incident on May 28, 2026 affecting B2B Edition - API, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2026, 06:58 PM UTC
Resolved
May 28, 2026, 07:38 PM UTC
Duration
40m
Detected by Pingoru
May 28, 2026, 06:58 PM UTC

Affected components

B2B Edition - API

Update timeline

  1. investigating May 28, 2026, 06:58 PM UTC

    Commerce Engineers have identified an issue with merchants being unable to completely disable B2B for a store. We are currently investigating.

  2. identified May 28, 2026, 07:38 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 28, 2026, 07:38 PM UTC

    This incident has been resolved.