BigCommerce experienced a notice incident on July 28, 2026, lasting 33m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 28, 2026, 08:11 PM UTC
Commerce Engineers are investigating an issue that is preventing merchants from submitting quotes on B2B Ninja.
- monitoring Jul 28, 2026, 08:43 PM UTC
A fix has been implemented and we are continuing to monitor.
- resolved Jul 28, 2026, 08:45 PM UTC
This incident has been resolved.