BetterCloud incident

Live Chat Outage

Critical Resolved View vendor source →
Started
Apr 22, 2026, 02:30 PM UTC
Resolved
Apr 22, 2026, 08:34 PM UTC
Duration
6h 4m
Detected by Pingoru
Apr 22, 2026, 02:30 PM UTC

Affected components

Live Chat Widget

Update timeline

  1. identified Apr 22, 2026, 02:30 PM UTC

    Chat is currently unavailable due to an outage with our Chat provider, Olark (https://status.olark.com/). Please submit a support ticket by emailing [email protected] and we will get back to you as soon as possible.

  2. resolved Apr 22, 2026, 08:34 PM UTC

    This incident has been resolved.

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