BetterCloud incident

User Automation: Workflow Action Failures

Ongoing since 07:10 PM UTC, affecting Workflows.

investigating Nov 05, 2026, 07:10 PM UTC

We are investigating an issue causing failures for certain customers using the Microsoft and Google "Create User" and "Reset Password" Actions in BetterCloud's User Automation module. We apologize for any inconvenience this may be causing and will provide another update as soon as possible. If you have any questions, please contact Support: [email protected]

Started
Nov 05, 2026, 07:10 PM UTC
Resolved
Ongoing
Duration
● 1h 15m
Detected by Pingoru
Nov 05, 2026, 07:10 PM UTC

Affected components

Workflows

Update timeline

  1. investigating Nov 05, 2026, 07:10 PM UTC

    We are investigating an issue causing failures for certain customers using the Microsoft and Google "Create User" and "Reset Password" Actions in BetterCloud's User Automation module. We apologize for any inconvenience this may be causing and will provide another update as soon as possible. If you have any questions, please contact Support: [email protected]

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