Bentley Systems incident
Microsoft 365 outage – possible delays to email from Bentley
Ongoing since 07:19 PM UTC.
We are aware of an ongoing Microsoft 365 outage affecting Exchange Online email services. Microsoft first reported the issue in the Americas and has since confirmed it may affect connectivity in any region (Microsoft incident EX1550543 / MO1550821). We have not identified any impact to Bentley applications or cloud services at this time. However, emails sent from Bentley, including support case updates, notifications, invitations and account emails, may be delayed while Microsoft works to restore service. Emails sent to Bentley may also be delayed. If you need urgent assistance, please open a case through the Support portal or call 1-800-Bentley (1-800-236-8539). Outside of US (+1-610-458-5000) We are monitoring the situation closely and will post an update within the next 60 minutes, or sooner if anything changes. Microsoft's latest status is available at status.cloud.microsoft.
Update timeline
- monitoring Nov 12, 2026, 07:19 PM UTC
We are aware of an ongoing Microsoft 365 outage affecting Exchange Online email services. Microsoft first reported the issue in the Americas and has since confirmed it may affect connectivity in any region (Microsoft incident EX1550543 / MO1550821). We have not identified any impact to Bentley applications or cloud services at this time. However, emails sent from Bentley, including support case updates, notifications, invitations and account emails, may be delayed while Microsoft works to restore service. Emails sent to Bentley may also be delayed. If you need urgent assistance, please open a case through the Support portal or call 1-800-Bentley (1-800-236-8539). Outside of US (+1-610-458-5000) We are monitoring the situation closely and will post an update within the next 60 minutes, or sooner if anything changes. Microsoft's latest status is available at status.cloud.microsoft.
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