Benevity incident

Service disruption

Resolved after 1 hour 11 minutes, affecting Donate and Volunteer Core Services, on November 12, 2026.

resolved Nov 12, 2026, 01:31 AM UTC

The temporary service disruption affecting the Benevity platform has been resolved. Our team has restored full functionality, and we apologize for any inconvenience this may have caused.

Started
Nov 12, 2026, 12:20 AM UTC
Resolved
Nov 12, 2026, 01:31 AM UTC
Duration
1h 11m
Detected by Pingoru
Nov 12, 2026, 12:20 AM UTC

Affected components

Donate and Volunteer Core Services

Update timeline

  1. investigating Nov 12, 2026, 12:20 AM UTC

    We're currently investigating a temporary service disruption affecting the Benevity platform. Our team is aware and is working diligently to resolve the issue as quickly as possible.

  2. identified Nov 12, 2026, 12:45 AM UTC

    We've identified the cause of the temporary service disruption and are implementing a fix. More updates to follow.

  3. identified Nov 12, 2026, 01:02 AM UTC

    Our team is still implementing a fix for the temporary service disruption. We'll post another update as soon as we have more information.

  4. identified Nov 12, 2026, 01:26 AM UTC

    We're close to completing the fix for the temporary service disruption. Thank you for your patience while our team finishes the work.

  5. resolved Nov 12, 2026, 01:31 AM UTC

    The temporary service disruption affecting the Benevity platform has been resolved. Our team has restored full functionality, and we apologize for any inconvenience this may have caused.

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