Benevity incident
Reporting Studio: Some users are seeing incomplete user data in reports
Ongoing since 08:32 PM UTC, affecting Reporting Studio.
We're currently investigating an issue affecting Reporting Studio, where some clients may see incomplete data in their reports, including lower user counts and lower donation and rewards totals. Our team is aware and is working diligently to resolve the issue as quickly as possible. We'll continue to provide updates here, so please subscribe to this page for the latest information.
Affected components
Update timeline
- investigating Nov 05, 2026, 08:32 PM UTC
We're currently investigating an issue affecting Reporting Studio, where some clients may see incomplete data in their reports, including lower user counts and lower donation and rewards totals. Our team is aware and is working diligently to resolve the issue as quickly as possible. We'll continue to provide updates here, so please subscribe to this page for the latest information.
Your product runs on more than Benevity
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services