Benevity incident

Grants Essential - Email Manager is failing in production

Ongoing since 07:00 PM UTC, affecting Grants Essential (formerly Benevity Grants).

identified Nov 05, 2026, 07:01 PM UTC

We are continuing to work on a fix for this issue.

Started
Nov 05, 2026, 07:00 PM UTC
Resolved
Ongoing
Duration
● 1h 29m
Detected by Pingoru
Nov 05, 2026, 07:00 PM UTC

Affected components

Grants Essential (formerly Benevity Grants)

Update timeline

  1. identified Nov 05, 2026, 07:00 PM UTC

    We have identified an issue affecting Email Manager (Manage email) in Benevity Grants Essential. Administrators may be unable to open or view email details on grant requests. We are working on a fix. Other Grants Essential features, including login and request processing, are not known to be impacted at this time.

  2. identified Nov 05, 2026, 07:01 PM UTC

    We are continuing to work on a fix for this issue.

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