Beanworks Quadient incident

AutoCapture Incoming Email Processing Delay

Resolved after 6 hours 27 minutes, affecting Email - Incoming, on May 11, 2022.

monitoring May 11, 2022, 07:58 PM UTC

A fix has been implemented and we are monitoring the results.

Started
May 11, 2022, 06:58 PM UTC
Resolved
May 12, 2022, 01:26 AM UTC
Duration
6h 27m
Detected by Pingoru
May 11, 2022, 06:58 PM UTC

Affected components

Email - Incoming

Update timeline

  1. identified May 11, 2022, 06:58 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified May 11, 2022, 07:03 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring May 11, 2022, 07:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 12, 2022, 01:26 AM UTC

    This incident has been resolved.

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