Beanworks Quadient incident

Application running slow across all services

Resolved after 21 hours 28 minutes, affecting Web App - AP and Web App - SageAPA, on October 6, 2026.

monitoring Oct 06, 2026, 06:18 PM UTC

A fix has been implemented, we are monitoring system closely

Started
Oct 06, 2026, 08:57 AM UTC
Resolved
Oct 07, 2026, 06:26 AM UTC
Duration
21h 28m
Detected by Pingoru
Oct 06, 2026, 08:57 AM UTC

Affected components

Web App - APWeb App - SageAPA

Update timeline

  1. investigating Oct 06, 2026, 08:57 AM UTC

    Investigating issue now

  2. monitoring Oct 06, 2026, 09:29 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Oct 06, 2026, 12:40 PM UTC

    Issue investigation is ongoing

  4. investigating Oct 06, 2026, 02:55 PM UTC

    We are continuing to investigate this issue.

  5. monitoring Oct 06, 2026, 06:18 PM UTC

    A fix has been implemented, we are monitoring system closely

  6. resolved Oct 07, 2026, 06:26 AM UTC

    This incident has been resolved.

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