Beanworks Quadient incident

Issue affecting SmartCapture, Vendor Management, E-Invoicing and Unisync

Resolved after 5 hours 12 minutes, affecting Smart Capture, on October 2, 2026.

monitoring Oct 02, 2026, 03:10 PM UTC

A fix has been put in place, SmartCapture is processing as expected. We are continuing to monitoring to system

Started
Oct 02, 2026, 02:21 PM UTC
Resolved
Oct 02, 2026, 07:33 PM UTC
Duration
5h 12m
Detected by Pingoru
Oct 02, 2026, 02:21 PM UTC

Affected components

Smart Capture

Update timeline

  1. investigating Oct 02, 2026, 02:21 PM UTC

    investigation ongoing

  2. monitoring Oct 02, 2026, 03:10 PM UTC

    A fix has been put in place, SmartCapture is processing as expected. We are continuing to monitoring to system

  3. resolved Oct 02, 2026, 07:33 PM UTC

    This incident has been resolved.

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