Resolved after 3 hours 14 minutes, affecting Data Synchronisation - SyncTool™, on July 5, 2022.
A fix has been implemented and we are monitoring the results.
Affected components
Data Synchronisation - SyncTool™
Update timeline
- investigating Jul 05, 2022, 02:45 PM UTC
WaitingOnHandle/Key exchange negotiation failed" Smart Sync Error
- investigating Jul 05, 2022, 03:20 PM UTC
rollback to old version and back to normal, will investigate the cause.
- monitoring Jul 05, 2022, 04:44 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 05, 2022, 05:59 PM UTC
This incident has been resolved.
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