Beanworks Quadient incident
Some PDF Files Not Processed When Invoice Import
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Resolved after 3 days 2 hours, affecting Web App - AP and Email - Incoming, on August 5, 2022.
Hot fix deployed to production, will continue monitoring for the PDF file import.
Affected components
Web App - APEmail - Incoming
Update timeline
- investigating Aug 05, 2022, 03:40 PM UTC
Crystal Reports PDF not processed
- identified Aug 05, 2022, 09:35 PM UTC
We have identified the issue and applied a warm fix, will monitoring after warm fix.
- monitoring Aug 06, 2022, 12:51 AM UTC
Hot fix deployed to production, will continue monitoring for the PDF file import.
- resolved Aug 08, 2022, 05:42 PM UTC
This incident has been resolved.
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