Beanworks Quadient incident
Multiple NVoicePay customers reporting 'Fund Source Disabled' error.
Critical Vendor's status page →
Resolved after 1 day, affecting NvoicePay, on September 27, 2022.
NVoicePay server side issue resolved, a hotfix applied and deployed.
Affected components
NvoicePay
Update timeline
- investigating Sep 27, 2022, 10:02 PM UTC
Multiple customers reporting 'Fund Source Disabled' error. We are currently investigating the issue.
- identified Sep 27, 2022, 10:46 PM UTC
Issue has been identified as originating from NVoicePay. We are escalating issue with NVoicePay support team to get update as soon as possible.
- monitoring Sep 28, 2022, 10:12 PM UTC
NVoicePay server side issue resolved, a hotfix applied and deployed.
- resolved Sep 28, 2022, 10:57 PM UTC
After hotfix deployed, the issue resolved.
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