Beanworks Quadient incident

Pod 10: experiencing outage, implementing fix now

Resolved after 3 hours 37 minutes, on September 28, 2022.

monitoring Sep 28, 2022, 10:55 PM UTC

After hotfix deployed, the issue resolved.

Started
Sep 28, 2022, 07:34 PM UTC
Resolved
Sep 28, 2022, 11:11 PM UTC
Duration
3h 37m
Detected by Pingoru
Sep 28, 2022, 07:34 PM UTC

Update timeline

  1. identified Sep 28, 2022, 07:34 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Sep 28, 2022, 07:57 PM UTC

    Pod 10 is back. We are closely monitoring service.

  3. monitoring Sep 28, 2022, 10:55 PM UTC

    After hotfix deployed, the issue resolved.

  4. resolved Sep 28, 2022, 11:11 PM UTC

    Spin up more new instances, the issue resolved.

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