Beanworks Quadient incident
Partial Pod 20 customers Invoices "Sending to FTP" is stuck and is preventing Smart Syncs
Notice Vendor's status page →
Resolved after 5 hours 37 minutes, affecting Web App - SageAPA and Data Synchronisation - SyncTool™, on October 26, 2022.
The file export job was stuck and resumed now. We are monitoring the file export status.
Affected components
Web App - SageAPAData Synchronisation - SyncTool™
Update timeline
- investigating Oct 26, 2022, 03:28 PM UTC
Some Pod 20 customers experience Invoices "Sending to FTP" stuck and preventing Smart Syncs, we are investigating the issue.
- monitoring Oct 26, 2022, 04:22 PM UTC
The file export job was stuck and resumed now. We are monitoring the file export status.
- resolved Oct 26, 2022, 09:06 PM UTC
After resuming the job, the file import and export process is normal.
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