Beanworks Quadient incident

Customers integrating with API ERP's are experiencing syncing issues

Resolved after 1 day 3 hours, on December 6, 2022.

monitoring Dec 07, 2022, 12:49 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 06, 2022, 05:08 PM UTC
Resolved
Dec 07, 2022, 08:33 PM UTC
Duration
1d 3h
Detected by Pingoru
Dec 06, 2022, 05:08 PM UTC

Update timeline

  1. investigating Dec 06, 2022, 05:08 PM UTC

    We are currently investigating this issue.

  2. identified Dec 06, 2022, 07:19 PM UTC

    Issue has been identified and a fix is being worked on.

  3. identified Dec 06, 2022, 11:17 PM UTC

    Fix is currently being rolled out to all customers. Thank you for your patience. We will update when resolution has been verified.

  4. monitoring Dec 07, 2022, 12:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Dec 07, 2022, 08:33 PM UTC

    This incident has been resolved.

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