Beanworks Quadient incident

Some customers may experience a temporary delay before their incoming email attachments appear in Beanworks

Resolved after 1 hour 20 minutes, affecting Email - Incoming, on December 8, 2022.

monitoring Dec 08, 2022, 09:15 PM UTC

We are monitoring the job and file processing.

Started
Dec 08, 2022, 08:50 PM UTC
Resolved
Dec 08, 2022, 10:10 PM UTC
Duration
1h 20m
Detected by Pingoru
Dec 08, 2022, 08:50 PM UTC

Affected components

Email - Incoming

Update timeline

  1. investigating Dec 08, 2022, 08:50 PM UTC

    We are currently investigating this issue.

  2. identified Dec 08, 2022, 09:13 PM UTC

    The issue was identified, and the job resume

  3. monitoring Dec 08, 2022, 09:15 PM UTC

    We are monitoring the job and file processing.

  4. resolved Dec 08, 2022, 10:10 PM UTC

    This incident has been resolved.

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