Resolved after 4 hours 25 minutes, affecting Email - Incoming, on December 27, 2022.
A fix has been implemented and we are monitoring the results.
Affected components
Email - Incoming
Update timeline
- investigating Dec 27, 2022, 10:02 PM UTC
We are currently investigating this issue.
- identified Dec 27, 2022, 10:17 PM UTC
The issue was identified as a traffic spike and files still waiting for the process
- monitoring Dec 27, 2022, 11:25 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 28, 2022, 02:27 AM UTC
This incident has been resolved.
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