Beanworks Quadient incident

Beanworks experiencing issues with login - Team is investigating now

Resolved after 5 hours 30 minutes, affecting Web App - AP and Web App - SageAPA, on July 10, 2023.

monitoring Jul 10, 2023, 07:26 PM UTC

We have found issue and put fix in place. We are monitoring issue closely now as a further investigation will be done.

Started
Jul 10, 2023, 04:46 PM UTC
Resolved
Jul 10, 2023, 10:16 PM UTC
Duration
5h 30m
Detected by Pingoru
Jul 10, 2023, 04:46 PM UTC

Affected components

Web App - APWeb App - SageAPA

Update timeline

  1. investigating Jul 10, 2023, 04:46 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 10, 2023, 07:26 PM UTC

    We have found issue and put fix in place. We are monitoring issue closely now as a further investigation will be done.

  3. resolved Jul 10, 2023, 10:16 PM UTC

    This incident has been resolved. Thank you for your patience.

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