Beanworks Quadient incident

Ongoing Issue detected: Sync Button unavailable, We are activity investing this issue.

Resolved after 1 day, affecting Data Synchronisation - SyncTool™, on July 19, 2023.

monitoring Jul 19, 2023, 11:31 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 19, 2023, 05:16 PM UTC
Resolved
Jul 20, 2023, 05:25 PM UTC
Duration
1d
Detected by Pingoru
Jul 19, 2023, 05:16 PM UTC

Affected components

Data Synchronisation - SyncTool™

Update timeline

  1. investigating Jul 19, 2023, 05:16 PM UTC

    We are currently investigating this issue.

  2. identified Jul 19, 2023, 06:26 PM UTC

    We have discovered the issue and our now working on a fix.

  3. monitoring Jul 19, 2023, 11:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 20, 2023, 05:25 PM UTC

    This incident has been resolved.

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