Beanworks Quadient incident
Cannot save invoice with adopted line items
Resolved after 23 hours 20 minutes, affecting Web App - AP and Web App - SageAPA, on August 29, 2024.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Aug 29, 2024, 05:44 PM UTC
We are currently investigating this issue.
- investigating Aug 29, 2024, 06:00 PM UTC
We are continuing to investigate this issue.
- investigating Aug 29, 2024, 06:01 PM UTC
Several customers have reported experiencing an error when trying to save changes made to an invoice. This occurs specifically when invoice line items have been adopted against a Purchase Order. Our team is investigating the issue, and we will share updates when more information becomes available. Please contact the Support Team if you have any questions or need to report a different issue.
- identified Aug 29, 2024, 11:01 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 30, 2024, 12:20 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 30, 2024, 12:21 AM UTC
We are continuing to monitor for any further issues.
- resolved Aug 30, 2024, 05:04 PM UTC
This incident has been resolved.
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