Beanworks Quadient incident
Payments erroring out with error "Failed to save payment" or "Batch submit for approval failed"
Minor Vendor's status page →
Resolved after 6 days 2 hours, affecting Web App - AP and Web App - SageAPA, on April 22, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Web App - APWeb App - SageAPA
Update timeline
- investigating Apr 22, 2025, 07:33 PM UTC
Multiple North America customers are experiencing payments erroring out with error "Failed to save payment" or "Batch submit for approval failed". We are investigating the root cause.
- monitoring Apr 23, 2025, 04:43 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 28, 2025, 10:10 PM UTC
This incident has been resolved.
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