Beanworks Quadient incident

Cambridge Payments: Degraded performance detected

Resolved after 6 days 2 hours, affecting Cambridge, on July 11, 2025.

monitoring Jul 11, 2025, 08:49 PM UTC

A fix has been deployed by the provider to address the earlier degradation in service.

Started
Jul 11, 2025, 05:59 PM UTC
Resolved
Jul 17, 2025, 08:26 PM UTC
Duration
6d 2h
Detected by Pingoru
Jul 11, 2025, 05:59 PM UTC

Affected components

Cambridge

Update timeline

  1. investigating Jul 11, 2025, 05:59 PM UTC

    Cambridge is currently experiencing intermittent payment failures across all three services. They are currently investigating the issue. Please reach out to Quadient AP Support if you are affected by this.

  2. monitoring Jul 11, 2025, 08:49 PM UTC

    A fix has been deployed by the provider to address the earlier degradation in service.

  3. resolved Jul 17, 2025, 08:26 PM UTC

    This incident has been resolved.

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