Beanworks Quadient incident

Ongoing issue detected with Document Extraction service, investigation ongoing

Resolved after 17 hours 10 minutes, affecting Web App - AP and Web App - SageAPA, on April 27, 2026.

identified Apr 27, 2026, 09:56 PM UTC

The issue has been identified and a fix is being implemented.

Started
Apr 27, 2026, 09:10 PM UTC
Resolved
Apr 28, 2026, 02:21 PM UTC
Duration
17h 10m
Detected by Pingoru
Apr 27, 2026, 09:10 PM UTC

Affected components

Web App - APWeb App - SageAPA

Update timeline

  1. investigating Apr 27, 2026, 09:10 PM UTC

    We are currently investigating this issue.

  2. identified Apr 27, 2026, 09:56 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 28, 2026, 02:21 PM UTC

    This incident has been resolved.

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