BCycle experienced a minor incident on July 25, 2026 affecting Service Fabric, lasting 2d 14h. The incident has been resolved; the full update timeline is below.
Affected components
Service Fabric
Update timeline
- monitoring Jul 25, 2026, 11:16 PM UTC
Indego has reported an increase in the number of checkout failures for certain kiosks in their program. We are restarting Service Fabric and monitoring if that resolves the issue. No downtime should be experienced for this restart.
- resolved Jul 28, 2026, 01:37 PM UTC
Remote restarts of 1.0 and 2.0 kiosks have resolve this issue.