BCycle incident

Increased Checkout Failures in Indego

Resolved after 2 days 14 hours, affecting Service Fabric, on July 25, 2026.

monitoring Jul 25, 2026, 11:16 PM UTC

Indego has reported an increase in the number of checkout failures for certain kiosks in their program. We are restarting Service Fabric and monitoring if that resolves the issue. No downtime should be experienced for this restart.

Started
Jul 25, 2026, 11:16 PM UTC
Resolved
Jul 28, 2026, 01:37 PM UTC
Duration
2d 14h
Detected by Pingoru
Jul 25, 2026, 11:16 PM UTC

Affected components

Service Fabric

Update timeline

  1. monitoring Jul 25, 2026, 11:16 PM UTC

    Indego has reported an increase in the number of checkout failures for certain kiosks in their program. We are restarting Service Fabric and monitoring if that resolves the issue. No downtime should be experienced for this restart.

  2. resolved Jul 28, 2026, 01:37 PM UTC

    Remote restarts of 1.0 and 2.0 kiosks have resolve this issue.

Your product runs on more than BCycle

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →