Is BCycle down?

Last checked 3m ago
Current status
BCycle is up

No new incidents. 1 long-running issue listed below.

  • Official status page: status.bcycle.com
  • Checked every 5 minutes
  • 19 components tracked

BCycle is operational right now, apart from 1 long-running issue open since October 8, 2026. Last checked 3m ago.

Real-time BCycle status, recent outages, and incident history: pulled directly from BCycle's official status page at status.bcycle.com every 5 minutes. Pingoru tracks 19 BCycle services and has captured 8 incidents in the last 90 days (97.89% uptime). Get email, Slack, Discord, or webhook alerts the moment BCycle reports a new incident, free for 3 monitors, no credit card.

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BCycle uptime 97.89% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 1h 45m
    Started Oct 22, 2026, 04:10 PM UTC · Resolved Oct 22, 2026, 05:55 PM UTC
    DEN - BCycle AdminPHL - BCycle AdminLAX - BCycle Admin
    Timeline · 4 updates
    • investigating · Oct 22, 2026, 04:10 PM UTC

      We are investigating an issue in the Admin website where reports on the 'Reports' page are not loading. We will continue to update as we isolate the root cause and determine a fix. Thank you for your patience.

    • identified · Oct 22, 2026, 04:35 PM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Oct 22, 2026, 04:41 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Oct 22, 2026, 05:55 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 1h 46m
    Started Sep 21, 2026, 04:17 PM UTC · Resolved Sep 21, 2026, 06:04 PM UTC
    BCycle Mobile App
    Timeline · 3 updates
    • investigating · Sep 21, 2026, 04:17 PM UTC

      We are currently receiving reports of failed registration attempts within our mobile app. We have identified that Twilio is currently experiencing an outage. They are investigating the issues on their end and we will continue to monitor our systems and update accordingly when we see things begin to recover.

    • monitoring · Sep 21, 2026, 04:47 PM UTC

      Our team had also identified a configuration change that we have implemented and we are seeing registrations and phone verification working again. We will continue to monitor the system.

    • resolved · Sep 21, 2026, 06:04 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 2h 2m
    Started Sep 11, 2026, 04:58 PM UTC · Resolved Sep 11, 2026, 07:01 PM UTC
    DEN - BCycle AdminPHL - BCycle AdminLAX - BCycle Admin
    Timeline · 3 updates
    • monitoring · Sep 11, 2026, 04:58 PM UTC

      There is an issue with being unable to login to Admin from all tenants. We have investigated and identified the issue and are monitoring.

    • monitoring · Sep 11, 2026, 05:01 PM UTC

      We have resolved the issue and are continuing to monitor.

    • resolved · Sep 11, 2026, 07:01 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 17h 49m
    Started Sep 06, 2026, 09:48 PM UTC · Resolved Sep 07, 2026, 03:37 PM UTC
    DEN - Portal APIPHL - Portal APILAX - Portal APIIdentity ServiceBCycle Mobile App
    Timeline · 4 updates
    • investigating · Sep 06, 2026, 09:48 PM UTC

      We are currently investigating an issue causing elevated error rates within Program Service.

    • identified · Sep 07, 2026, 03:24 AM UTC

      We have identified an issue causing intermittent failures across Portal API, Program Service, kiosks, and the BCycle Mobile App. Affected requests fail sporadically, most requests succeed, and retrying a failed request is likely to resolve the problem. We are working towards a solution and will update this status page with our findings and any fixes we apply.

    • monitoring · Sep 07, 2026, 01:06 PM UTC

      We have applied a fix to our infrastructure and are seeing error rates return to normal levels. We will continue to monitor the situation to ensure the problem is fully resolved.

    • resolved · Sep 07, 2026, 03:37 PM UTC

      This incident is now resolved and the infrastructure fix validated.

    Latest: This incident is now resolved and the infrastructure fix validated.

  5. Resolved 3d 3h
    Started Aug 28, 2026, 10:27 AM UTC · Resolved Aug 31, 2026, 01:44 PM UTC
    DEN - BCycle AdminPHL - BCycle AdminLAX - BCycle AdminIdentity Service
    Timeline · 4 updates
    • investigating · Aug 28, 2026, 10:27 AM UTC

      We are currently investigating an issue with problems logging into admin and will continue to update here as we learn more.

    • investigating · Aug 28, 2026, 11:28 AM UTC

      Investigation is ongoing, we will continue to update as we learn more.

    • monitoring · Aug 28, 2026, 12:05 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Aug 31, 2026, 01:44 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full BCycle outage history

3 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse BCycle outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 19 components checked every 5 minutes
51incidents recorded
19last 12 months
8last 90 days
31 hourstypical duration, 12 months

The longest incident in the last year, Refresh issue for reporting data on January 14, 2026, ran for 8 days. 20 maintenance windows announced in the same period.

Most affected components, last 12 months

  • DEN - BCycle Admin7
  • LAX - BCycle Admin7
  • PHL - BCycle Admin7
  • BCycle Mobile App5
  • LAX - Portal API3

Latest incidents

  • Admin 'Reports' pages not working October 22, 2026 · 105 minutes · degraded service

    We are investigating an issue in the Admin website where reports on the 'Reports' page are not loading. We will continue to update as we isolate the root cause…

  • Legacy kiosk getting stuck on login screen after reboot October 8, 2026 · still open · degraded service

    We are investigating an issue where legacy kiosk PCs are getting stuck on a login screen after an attempted reboot. As a temporary workaround, please attempt…

  • Reports of Registration Failures in Mobile Apps September 21, 2026 · 106 minutes · major outage

    We are currently receiving reports of failed registration attempts within our mobile app. We have identified that Twilio is currently experiencing an outage.…

Outage history

Past 90 days · 8 incidents View full outage history →