Is BCycle down?
Last checked 7m agoNo incidents right now.
BCycle is operational right now. Last checked 7m ago; the most recent incident resolved 5d ago.
Real-time BCycle status, recent outages, and incident history — pulled directly from BCycle's official status page at https://status.bcycle.com every 5 minutes. Pingoru tracks 19 BCycle services and has captured 14 incidents in the last 90 days (97.80% uptime). Get email, Slack, Discord, or webhook alerts the moment BCycle reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- DEN - BCycle AdminPHL - BCycle AdminLAX - BCycle Admin
Timeline · 3 updates
- monitoring · Sep 11, 2026, 04:58 PM UTC
There is an issue with being unable to login to Admin from all tenants. We have investigated and identified the issue and are monitoring.
- monitoring · Sep 11, 2026, 05:01 PM UTC
We have resolved the issue and are continuing to monitor.
- resolved · Sep 11, 2026, 07:01 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- DEN - Portal APIPHL - Portal APILAX - Portal APIIdentity ServiceBCycle Mobile App
Timeline · 4 updates
- investigating · Sep 06, 2026, 09:48 PM UTC
We are currently investigating an issue causing elevated error rates within Program Service.
- identified · Sep 07, 2026, 03:24 AM UTC
We have identified an issue causing intermittent failures across Portal API, Program Service, kiosks, and the BCycle Mobile App. Affected requests fail sporadically, most requests succeed, and retrying a failed request is likely to resolve the problem. We are working towards a solution and will update this status page with our findings and any fixes we apply.
- monitoring · Sep 07, 2026, 01:06 PM UTC
We have applied a fix to our infrastructure and are seeing error rates return to normal levels. We will continue to monitor the situation to ensure the problem is fully resolved.
- resolved · Sep 07, 2026, 03:37 PM UTC
This incident is now resolved and the infrastructure fix validated.
Latest: This incident is now resolved and the infrastructure fix validated.
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- DEN - BCycle AdminPHL - BCycle AdminLAX - BCycle AdminIdentity Service
Timeline · 4 updates
- investigating · Aug 28, 2026, 10:27 AM UTC
We are currently investigating an issue with problems logging into admin and will continue to update here as we learn more.
- investigating · Aug 28, 2026, 11:28 AM UTC
Investigation is ongoing, we will continue to update as we learn more.
- monitoring · Aug 28, 2026, 12:05 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Aug 31, 2026, 01:44 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- DEN - Portal APIPHL - Portal APILAX - Portal API
Timeline · 4 updates
- investigating · Aug 20, 2026, 08:43 PM UTC
We are currently investigating an issue where users are not receiving email verification messages. We apologize for the inconvenience and will continue to update as troubleshooting continues.
- investigating · Aug 20, 2026, 09:26 PM UTC
We are continuing to investigate this issue. At this time, it appears that this issue is occurring on an intermittent basis, but will cause problem for new users signing up or renewing a pass. As a result, we recommend program operators to review their email verification settings to determine if email verification should be turned off temporarily while this issue persists.
- monitoring · Aug 20, 2026, 10:29 PM UTC
We have implemented a fix for email sending issues and are monitoring to ensure stability of our services. We will update in one hour (at 6:30 CDT) to confirm stability of email sending.
- resolved · Aug 20, 2026, 11:34 PM UTC
This incident has been resolved. All email sending has returned to normal. At this time, if you have adjusted email verification settings previously, you may reset to regular email verification requirements now. Thank you for your patience as we worked through this issue!
Latest: This incident has been resolved. All email sending has returned to normal. At this time, if you have adjusted email verification settings previously, you may reset to regular email…
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Timeline · 2 updates
- investigating · Aug 07, 2026, 10:30 PM UTC
We have received reports that users are experiencing issues where the data shown on the Indego and Metro mobile apps (and ops maps) are showing inaccurate information that results in checkout declines for users. We've received reports that the BCycle Admin is reporting accurate information, and other non BCycle Admin ops tools are not. We are investigating the issue.
- resolved · Aug 08, 2026, 01:58 AM UTC
This incident has been resolved and the data for the non BCycle Admin ops tools and apps are showing accurate data.
Latest: This incident has been resolved and the data for the non BCycle Admin ops tools and apps are showing accurate data.
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See the full BCycle outage history
4 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse BCycle outage history →Or sign up free to get alerts when BCycle breaks · 10 free monitors · No credit card
- Admin Login not working ResolvedStarted Sep 11, 2026, 04:58 PM UTC · Resolved Sep 11, 2026, 07:01 PM UTC · 2h 2m
- Started Sep 06, 2026, 09:48 PM UTC · Resolved Sep 07, 2026, 03:37 PM UTC · 17h 49m
- Admin Login and Service Issue ResolvedStarted Aug 28, 2026, 10:27 AM UTC · Resolved Aug 31, 2026, 01:44 PM UTC · 3d 3h
- Started Aug 20, 2026, 08:43 PM UTC · Resolved Aug 20, 2026, 11:34 PM UTC · 2h 50m
- Started Aug 07, 2026, 10:30 PM UTC · Resolved Aug 08, 2026, 01:58 AM UTC · 3h 27m
- Started Jul 25, 2026, 11:16 PM UTC · Resolved Jul 28, 2026, 01:37 PM UTC · 2d 14h
- LAX Tenant Service Outage ResolvedStarted Jul 23, 2026, 03:47 PM UTC · Resolved Jul 23, 2026, 07:25 PM UTC · 3h 37m
- PHL Admin User Grid Profile Crashes ResolvedStarted Jun 30, 2026, 02:20 PM UTC · Resolved Jun 30, 2026, 05:26 PM UTC · 3h 5m