BCycle incident

Admin 'Reports' pages not working

Resolved after 1 hour 45 minutes, affecting DEN - BCycle Admin and PHL - BCycle Admin and 1 more, on October 22, 2026.

monitoring Oct 22, 2026, 04:41 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 22, 2026, 04:10 PM UTC
Resolved
Oct 22, 2026, 05:55 PM UTC
Duration
1h 45m
Detected by Pingoru
Oct 22, 2026, 04:10 PM UTC

Affected components

DEN - BCycle AdminPHL - BCycle AdminLAX - BCycle Admin

Update timeline

  1. investigating Oct 22, 2026, 04:10 PM UTC

    We are investigating an issue in the Admin website where reports on the 'Reports' page are not loading. We will continue to update as we isolate the root cause and determine a fix. Thank you for your patience.

  2. identified Oct 22, 2026, 04:35 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 22, 2026, 04:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 22, 2026, 05:55 PM UTC

    This incident has been resolved.

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