BCycle incident

Admin Login and Service Issue

Critical Resolved View vendor source →

BCycle experienced a critical incident on August 28, 2026 affecting DEN - BCycle Admin and PHL - BCycle Admin and 1 more component, lasting 3d 3h. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2026, 10:27 AM UTC
Resolved
Aug 31, 2026, 01:44 PM UTC
Duration
3d 3h
Detected by Pingoru
Aug 28, 2026, 10:27 AM UTC

Affected components

DEN - BCycle AdminPHL - BCycle AdminLAX - BCycle AdminIdentity Service

Update timeline

  1. investigating Aug 28, 2026, 10:27 AM UTC

    We are currently investigating an issue with problems logging into admin and will continue to update here as we learn more.

  2. investigating Aug 28, 2026, 11:28 AM UTC

    Investigation is ongoing, we will continue to update as we learn more.

  3. monitoring Aug 28, 2026, 12:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 31, 2026, 01:44 PM UTC

    This incident has been resolved.