BCycle incident

Issue with Payment Processing

Minor Ongoing View vendor source →

BCycle is currently experiencing a minor incident affecting BCycle Mobile App, which began 1h ago. The vendor's full update timeline is below.

Started
Jun 03, 2026, 12:19 AM UTC
Resolved
Ongoing
Duration
● 1h 12m
Detected by Pingoru
Jun 03, 2026, 12:19 AM UTC

Affected components

BCycle Mobile App

Update timeline

  1. identified Jun 03, 2026, 12:19 AM UTC

    We have identified an issue with payment processing in the mobile app on iOS devices. For users who are checking out on a device with a non-U.S. region selected, transactions will be sent to Stripe for an incorrect U.S. dollar value. We are working on a fix and will continue to update as we prepare to release a new app version and resolve this issue.