BCycle incident

BCycle mobile app crashing and not loading

Ongoing since 08:45 PM UTC, affecting BCycle Mobile App.

monitoring Nov 11, 2026, 08:59 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 11, 2026, 08:45 PM UTC
Resolved
Ongoing
Duration
● 1h
Detected by Pingoru
Nov 11, 2026, 08:45 PM UTC

Affected components

BCycle Mobile App

Update timeline

  1. investigating Nov 11, 2026, 08:45 PM UTC

    We are investigating an issue with the mobile app not loading, starting from app startup. We are looking for a root cause and will update with relevant information here as we learn more.

  2. monitoring Nov 11, 2026, 08:59 PM UTC

    A fix has been implemented and we are monitoring the results.

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