BCycle incident

Admin System Reports Outage

Ongoing since 07:36 PM UTC, affecting DEN - BCycle Admin and PHL - BCycle Admin and 1 more.

identified Nov 02, 2026, 07:36 PM UTC

System Reports on the 'Reports' page in Admin are not working (excluding kiosk connection reports). We have identified the problem, deployed a fix, and will monitor the overnight data reporting jobs that populate these reports. We will provide a status update on the morning of Nov. 3.

Started
Nov 02, 2026, 07:36 PM UTC
Resolved
Ongoing
Duration
● 1h 51m
Detected by Pingoru
Nov 02, 2026, 07:36 PM UTC

Affected components

DEN - BCycle AdminPHL - BCycle AdminLAX - BCycle Admin

Update timeline

  1. identified Nov 02, 2026, 07:36 PM UTC

    System Reports on the 'Reports' page in Admin are not working (excluding kiosk connection reports). We have identified the problem, deployed a fix, and will monitor the overnight data reporting jobs that populate these reports. We will provide a status update on the morning of Nov. 3.

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