BCycle experienced a minor incident on January 14, 2026 affecting DEN - BCycle Admin and PHL - BCycle Admin and 1 more component, lasting 7d 15h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 14, 2026, 11:26 PM UTC
A refresh issue for reporting data is preventing Power BI reports from returning data for 2026. We are working through a fix. These reports and other reports may have data gaps for the next several days as a series of refreshes runs sequentially. We apologize for the inconvenience.
- monitoring Jan 20, 2026, 02:54 PM UTC
The fix is working and the data is refreshed through 1/13. We hope to see the database jobs work through the rest of the data within the next day or two. Thank you for your patience as these jobs are catching up.
- resolved Jan 22, 2026, 02:47 PM UTC
Reports are now refreshing at their usual cadence. Please submit a Zendesk ticket with any ongoing concerns. Thank you!