Outage - Support Portal Down In Production
Affected: Case SubmissionPortal ApplicationsTry It and Retailer SamplingConfiguration HubConnections
Bazaarvoice Outage History
Bazaarvoice is up right nowBazaarvoice had 48 outages in the last 2 years totaling 961h 56m of downtime — averaging 2 incidents per month.
There were 48 Bazaarvoice outages since May 28, 2025 totaling 961h 56m of downtime. Each is summarised below — incident details, duration, and resolution information.
Contextual Commerce service outage
Affected: Contextual Commerce (CoCo)
Timeline · 5 updates
Degradation - Content delay within Portal: Manage Content application
Affected: Portal Applications
Timeline · 3 updates
Delay in Google Seller Rating exports
Affected: Feed Processing
Timeline · 3 updates
Degradation - Content Display and API Response
Affected: Content DisplayContent DisplayAPI ServicesAPI Services
Timeline · 2 updates
Degradation - SFTP Product Catalog data ingestion issue
Affected: Feed Processing
Timeline · 3 updates
Significant Outage
Affected: Portal Applications
Timeline · 13 updates
Degradation: Portal Reports and Insights Dashboards data delay
Affected: Portal Applications
Timeline · 3 updates
Degradation - Insights Dashboards data delay
Affected: Portal Applications
Timeline · 3 updates
Degradation: Delay in content processing
Affected: Content DisplayModeration Service
Timeline · 4 updates
Outage - Production Service Interruption on all Sites
Affected: Content SubmissionAPI Services
Timeline · 1 update
Degradation - Visual Content Submission
Affected: Content DisplayPortal ApplicationsContent Submission
Timeline · 2 updates
Degradation - Deleted portal reports being sent out
Affected: Portal Applications
Timeline · 4 updates
Degradation - Portal Reports Functionlity
Affected: Portal Applications
Timeline · 4 updates
Degradation - Bazaarvoice content delayed in US regions
Affected: Content DisplayPortal Applications
Timeline · 3 updates
Outage - Portal Reports
Affected: Portal Applications
Timeline · 2 updates
Degradation -Auto-approve/Reject functions
Affected: Portal ApplicationsContent SubmissionModeration Service
Timeline · 9 updates
Portal Manage Content R&R and Q&A outage
Timeline · 1 update
- resolved Jun 18, 2025, 06:37 PM UTC
An outage of the Portal > Manage Content tool for R&R and Q&A was caused by a recent platform update. This update has been rolled back and all systems are now functional." [1320]
New content visibility and Configuration app issues
Affected: Content DisplayPortal ApplicationsConfiguration Hub
Timeline · 4 updates
DCE API exports calls error 404
Affected: API Services
Timeline · 8 updates
Degradation: Export feeds from June 1st were missed
Affected: Feed ProcessingFeed Processing
Timeline · 6 updates
Portal: Manage Content - Stale data
Affected: Portal Applications
Timeline · 4 updates
Degradation - Delay in email notifications being delivered
Affected: Email Notifications