What is Bazaarvoice's uptime?

Over the last 90 days, Bazaarvoice reported 98.83% uptime on its official status page. That figure is calculated from the public incident timeline at https://status.bazaarvoice.com — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see Bazaarvoice's uptime history rolling forward in real time.

Has Bazaarvoice had outages in 2026?

Yes — Bazaarvoice has had 10 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.

When was the last Bazaarvoice outage?

The most recent Bazaarvoice incident was "Degradation – Monthly Conversion data for August not displayed in Insights > Conversion dashboard", which started on September 7, 2026 and was resolved on September 7, 2026. Pingoru captured this directly from https://status.bazaarvoice.com. See the full incident card above for affected components and the update timeline.

How often does Bazaarvoice have outages?

Based on the last 90 days, Bazaarvoice averages 3.3 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components — so you can see the pattern at a glance instead of digging through the vendor's archive.

Where is Bazaarvoice's status page?

Bazaarvoice's official status page is https://status.bazaarvoice.com. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.

Is Bazaarvoice down right now?

Bazaarvoice has degraded performance. Pingoru checks the official status page every 5 minutes and flips this headline the moment Bazaarvoice reports a change. Current status is based on 45 tracked services.

How does Pingoru know if Bazaarvoice is down?

We read https://status.bazaarvoice.com directly, using Bazaarvoice's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.

Where can I get notified when Bazaarvoice has an outage?

Create a free Pingoru account and add Bazaarvoice as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.

Bazaarvoice's status page says the service is up, but I'm having issues — what's wrong?

Three common reasons: • A real Bazaarvoice incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real Bazaarvoice issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.

Where does Pingoru get the official Bazaarvoice status?

We use Bazaarvoice's own status page at https://status.bazaarvoice.com. Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.

What does "Degraded" mean?

Bazaarvoice is reporting degraded performance — services are up but slower than usual, or a subset of requests is failing.

Is Bazaarvoice down?

Last checked just now

Current status

Bazaarvoice has degraded performance

2 active incidents: Partial Degradation - Content not syndicating, Degradation - Reviews not returning in Conversations API

Get alerts when Bazaarvoice breaks → View Bazaarvoice outage history →

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Official status page: https://status.bazaarvoice.com · Polled every 5 minutes · 45 components tracked

Bazaarvoice is reporting degraded performance right now (last checked just now). Services are up but slower or partially failing.

Real-time Bazaarvoice status, recent outages, and incident history — pulled directly from Bazaarvoice's official status page at https://status.bazaarvoice.com every 5 minutes. Pingoru tracks 45 Bazaarvoice services and has captured 12 incidents in the last 90 days (98.83% uptime). Get email, Slack, Discord, or webhook alerts the moment Bazaarvoice reports a new incident — free for 5 monitors, no credit card.

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Bazaarvoice uptime 98.83% uptime · past 90 days

Mon Wed Fri

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Active incidents 2

Partial Degradation - Content not syndicating

Ongoing ● 2d 23h

Started Sep 11, 2026, 02:43 PM UTC

Syndication
Timeline · 2 updates
- monitoring · Sep 11, 2026, 02:43 PM UTC
  
  Bazaarvoice has identified an issue with syndication, found the root cause, and implemented a patch. We are now actively monitoring the syndication data pipelines to ensure no further service disruptions occur. An update will be posted at the designated time below, or as new information becomes available. NEXT UPDATE: September 14th, 14:00 CDT [1425] If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free) UNITED KINGDOM: 0800 368 0991 (toll-free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll-free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll-free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question. CHAT: Sign in to Portal, select Access the Support Community and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)
- monitoring · Sep 11, 2026, 02:44 PM UTC
  
  We are continuing to monitor for any further issues.
Latest: We are continuing to monitor for any further issues.
Degradation - Reviews not returning in Conversations API

Ongoing ● 12d 18h

Started Sep 01, 2026, 08:22 PM UTC

API Services
Timeline · 9 updates
- investigating · Sep 01, 2026, 08:22 PM UTC
  
  Bazaarvoice has identified an issue affecting the Conversations API where small batches of reviews are not being returned in the response. Our engineering team is actively investigating the root cause. We will provide an update at the designated time below or as soon as new information becomes available. NEXT UPDATE: September 1st, 2026, 05:00PM CDT If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
- investigating · Sep 01, 2026, 10:01 PM UTC
  
  Bazaarvoice continues to investigate the root cause of an issue affecting the Conversations API that is preventing some reviews from being returned in the response. We will provide an update at the designated time below or as soon as new information becomes available. NEXT UPDATE: September 2nd, 2026, 10:00AM CDT
- monitoring · Sep 02, 2026, 12:53 PM UTC
  
  Bazaarvoice applied a fix and the previously missing reviews data is now available for clients to see. Bazaarvoice will continue to monitor the situation and we will provide an update at the designated time below or when new information becomes available. NEXT UPDATE: September 3rd, 2026, 8:00 AM CST [1422] If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free) UNITED KINGDOM: 0800 368 0991 (toll-free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll-free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll-free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question. CHAT: Sign in to Portal, select Access the Support Community and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)
- investigating · Sep 02, 2026, 07:15 PM UTC
  
  Bazaarvoice has identified that the fix previously applied to the Conversations API only partially mitigated the issue. Some clients may still experience missing reviews in response payloads. We have downgraded the status back to active investigation while our engineering team works on a complete fix. We will provide an update at the designated time below or as soon as new information becomes available. NEXT UPDATE: September 3rd, 2026, 02:00PM CDT
- monitoring · Sep 03, 2026, 06:56 PM UTC
  
  Bazaarvoice has implemented an additional fix for the Conversations API. We are actively monitoring data flow and API responses to ensure missing review payloads are fully restored, and will provide an update at the designated time below or as soon as new information becomes available. NEXT UPDATE: September 4th, 2026, 02:00PM CDT
- monitoring · Sep 04, 2026, 06:21 PM UTC
  
  Bazaarvoice continues to actively monitor the Conversations API following the recent fixes. We are continuing to verify that all review payloads are populating correctly for all clients, and will provide an update at the designated time below or as soon as new information becomes available. NEXT UPDATE: September 8th, 2026, 02:00PM CDT
- monitoring · Sep 08, 2026, 07:01 PM UTC
  
  Bazaarvoice continues to actively monitor the Conversations API following the recent fixes. We are continuing to verify that all review payloads are populating correctly for all clients, and will provide an update at the designated time below or as soon as new information becomes available. NEXT UPDATE: September 9th, 2026, 02:00PM CDT
- monitoring · Sep 09, 2026, 07:08 PM UTC
  
  Bazaarvoice continues to actively monitor the Conversations API following the recent fixes. We are continuing to verify that all review payloads are populating correctly for all clients, and will provide an update at the designated time below or as soon as new information becomes available. NEXT UPDATE: September 11th, 2026, 02:00PM CDT
- monitoring · Sep 11, 2026, 07:15 PM UTC
  
  Bazaarvoice continues to actively monitor the Conversations API following the recent fixes. We are continuing to verify that all review payloads are populating correctly for all clients, and will provide an update at the designated time below or as soon as new information becomes available. NEXT UPDATE: September 14th, 2026, 02:00PM CDT
Latest: Bazaarvoice continues to actively monitor the Conversations API following the recent fixes. We are continuing to verify that all review payloads are populating correctly for all cl…

Recent outages & incidents

Past 90 days

Degradation – Monthly Conversion data for August not displayed in Insights > Conversion dashboard

Resolved 33m

Started Sep 07, 2026, 02:19 PM UTC · Resolved Sep 07, 2026, 02:52 PM UTC

Portal Applications
Timeline · 2 updates
- identified · Sep 07, 2026, 02:19 PM UTC
  
  Bazaarvoice has identified an issue affecting the Insights > Conversion > Display dashboard where the data for August is not currently displayed. Our engineering team has identified the cause and is proactively working on a fix. We will provide an update at the designated time below or as soon as new information becomes available. As a temporary workaround, you can use the Conversion Impact Report available in Portal > Insights > Reports to access the conversion data for August. NEXT UPDATE: September 8st, 2026, 8:00PM CDT If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
- resolved · Sep 07, 2026, 02:52 PM UTC
  
  Bazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident. This is the final update. If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question. CHAT: Sign in to Portal, select Access the Support Community and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)
Latest: Bazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident. This is the final update. If you have any questions, ple…
Delayed Data Processing on Insights Dashboard

Resolved 1d 10h

Started Aug 30, 2026, 11:01 AM UTC · Resolved Aug 31, 2026, 09:43 PM UTC
Timeline · 4 updates
- investigating · Aug 30, 2026, 11:01 AM UTC
  
  Bazaarvoice has detected an issue affecting our reporting pipelines. An unexpected delay in the incremental_parquet_syndication_registry_2 partition of the Scaled Insights ETL has delayed reporting generation. This bottleneck has also impacted the downstream Actionable Insights ETL workflows, which may cause these reports to temporarily breach their Service Level Objectives (SLOs). All underlying data remains fully secure, and our engineering team is actively working to resolve the partition delay and catch up on processing. Next Update: August 30th, 2026, 10:00AM CDT If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
- investigating · Aug 30, 2026, 04:21 PM UTC
  
  Bazaarvoice continues to investigate the reporting pipeline delays affecting Scaled Insights and downstream Actionable Insights ETL workflows. All data remains secure, and engineering is actively working to resolve the backend partition bottleneck. Next Update: August 30th, 2026, 11:00 PM CDT If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
- investigating · Aug 31, 2026, 05:56 AM UTC
  
  Bazaarvoice continues to investigate the reporting pipeline delays affecting Scaled Insights and downstream Actionable Insights ETL workflows. All data remains secure, and engineering is actively working to resolve the backend partition bottleneck. Next Update: September 1st, 2026, 1:00 AM CDT If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
- resolved · Aug 31, 2026, 09:43 PM UTC
  
  Bazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident. This is the final update. If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
Latest: Bazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident. This is the final update. If you have any questions, ple…
MPS form broken sliders

Resolved 12h 31m

Started Aug 26, 2026, 07:32 PM UTC · Resolved Aug 27, 2026, 08:03 AM UTC

Content Submission
Timeline · 2 updates
- identified · Aug 26, 2026, 07:32 PM UTC
  
  Bazaarvoice has identified an issue with slider questions being corrupted using the MPS form that is causing a degradation. A root cause has been identified and a fix will be deployed. We will provide an update at the designated time below or when new information becomes available. NEXT UPDATE: August 27th, 2026, 03:00 AM CDT [1419] If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free) UNITED KINGDOM: 0800 368 0991 (toll-free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll-free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll-free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question. CHAT: Sign in to Portal, select Access the Support Community and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)
- resolved · Aug 27, 2026, 08:03 AM UTC
  
  Bazaarvoice has applied an MPS fix which has been released to production. Clients can now deploy the latest MPS v4.17.3 from config Hub to view the latest changes. This is the final update. [1419] If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question. CHAT: Sign in to Portal, select Access the Support Community and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)
Latest: Bazaarvoice has applied an MPS fix which has been released to production. Clients can now deploy the latest MPS v4.17.3 from config Hub to view the latest changes. This is the fina…
Multiple services down in US and EU

Resolved 30m

Started Aug 18, 2026, 11:21 AM UTC · Resolved Aug 18, 2026, 11:51 AM UTC

API Services
Timeline · 2 updates
- monitoring · Aug 18, 2026, 11:21 AM UTC
  
  Bazaarvoice has detected an issue affecting hosted zones we added today which could be causing issues for split-horizon DNS URLs, Our Platform Engineering have rolled backed new hosted zones, DNS resolution now working again across multiple services. we will be monitoring the issue for the next hours and make sure the issue is totally resolved. Next Update: August 18th, 2026, 10:00 AM CDT If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
- resolved · Aug 18, 2026, 11:51 AM UTC
  
  Bazaarvoice identified an issue earlier today that may have caused temporary connectivity problems for some services. Our Engineering team has already rolled back the change that caused it, and service has been restored. We're continuing to monitor closely over the next few hours to confirm everything remains stable. Next Update: August 18th, 2026, 10:00 AM CDT If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
Latest: Bazaarvoice identified an issue earlier today that may have caused temporary connectivity problems for some services. Our Engineering team has already rolled back the change that c…
BULK Feed Delivery Delay — US Region

Resolved 1d 1h

Started Aug 04, 2026, 06:46 AM UTC · Resolved Aug 05, 2026, 08:44 AM UTC

Feed Processing
Timeline · 4 updates
- investigating · Aug 04, 2026, 06:46 AM UTC
  
  Bazaarvoice has detected an issue affecting the delivery of automated feed files for clients in the US region, including DCE, Rating, Standard Client, and Partner Export feeds. While all client data remains secure and fully intact, feed deliveries are currently running with a delay of approximately five hours. Our engineering team is actively working to resolve the bottleneck. Next Update: August 04th, 2026, 9:00AM CDT If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
- investigating · Aug 04, 2026, 01:56 PM UTC
  
  We are continuing to actively monitor the pipeline to ensure feed deliverability. Feed processing remains delayed at this time. We will provide our next update at the time designated below or as soon as new information becomes available. Next Update: August 4th, 2026, 5:00PM CDT If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
- monitoring · Aug 04, 2026, 02:35 PM UTC
  
  Bazaarvoice confirms that feed processing has been completed and all affected feed files - including DCE, Rating, Standard Client, and Partner Export feeds - have been successfully delivered to their respective destinations. No data loss or loss of functionality occurred as a result of this event. We will continue monitoring this incident to ensure full resolution and provide an update at the time designated below, or sooner if new information becomes available. NEXT UPDATE: August 5th, 2026, 4:00 AM CDT If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free) UNITED KINGDOM: 0800 368 0991 (toll-free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll-free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll-free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question. CHAT: Sign in to Portal, select Access the Support Community and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)
- resolved · Aug 05, 2026, 08:44 AM UTC
  
  Bazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident. This is the final update. If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question. CHAT: Sign in to Portal, select Access the Support Community and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)
Latest: Bazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident. This is the final update. If you have any questions, ple…

See the full Bazaarvoice outage history

7 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 12 incidents View full outage history →

Partial Degradation - Content not syndicating Ongoing

Started Sep 11, 2026, 02:43 PM UTC · ● 2d 23h
Degradation – Monthly Conversion data for August not displayed in Insights > Conversion dashboard Resolved

Started Sep 07, 2026, 02:19 PM UTC · Resolved Sep 07, 2026, 02:52 PM UTC · 33m
Degradation - Reviews not returning in Conversations API Ongoing

Started Sep 01, 2026, 08:22 PM UTC · ● 12d 18h
Delayed Data Processing on Insights Dashboard Resolved

Started Aug 30, 2026, 11:01 AM UTC · Resolved Aug 31, 2026, 09:43 PM UTC · 1d 10h
MPS form broken sliders Resolved

Started Aug 26, 2026, 07:32 PM UTC · Resolved Aug 27, 2026, 08:03 AM UTC · 12h 31m
Multiple services down in US and EU Resolved

Started Aug 18, 2026, 11:21 AM UTC · Resolved Aug 18, 2026, 11:51 AM UTC · 30m
BULK Feed Delivery Delay — US Region Resolved

Started Aug 04, 2026, 06:46 AM UTC · Resolved Aug 05, 2026, 08:44 AM UTC · 1d 1h
Degradation - Bazaarvoice Plugin for Shopify Resolved

Started Jul 24, 2026, 04:01 PM UTC · Resolved Jul 28, 2026, 09:20 AM UTC · 3d 17h