Baseline incident

Usio payment services disruption

Ongoing since 09:01 PM UTC, affecting Backend API.

investigating Oct 26, 2026, 09:06 PM UTC

Update: Usio has acknowledged the disruption Usio has confirmed an issue with the security certificate used by its payment services. This is preventing our system from connecting securely to affected Usio services, including bank account verification. Usio’s development team is working to restore service. We’re monitoring their progress and evaluating a temporary mitigation. We’ll share another update when service is restored or more information becomes available.

Started
Oct 26, 2026, 09:01 PM UTC
Resolved
Ongoing
Duration
● 2h 3m
Detected by Pingoru
Oct 26, 2026, 09:01 PM UTC

Affected components

Backend API

Update timeline

  1. investigating Oct 26, 2026, 09:01 PM UTC

    We’re investigating a disruption originating with Usio, our payment processing provider, that is affecting payment-related services, including bank account verification. We’ve contacted Usio’s support team and are working on a mitigation. We’ll provide an update as more information becomes available.

  2. investigating Oct 26, 2026, 09:06 PM UTC

    Update: Usio has acknowledged the disruption Usio has confirmed an issue with the security certificate used by its payment services. This is preventing our system from connecting securely to affected Usio services, including bank account verification. Usio’s development team is working to restore service. We’re monitoring their progress and evaluating a temporary mitigation. We’ll share another update when service is restored or more information becomes available.

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