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Last checked 1h ago
Current status
Baseline is up

No incidents right now.

Baseline is operational right now. Last checked 1h ago; the most recent incident resolved 1d ago.

Real-time Baseline status, recent outages, and incident history: pulled directly from Baseline's official status page at status.baselinesoftware.com every 5 minutes. Pingoru tracks 7 Baseline services and has captured 13 incidents in the last 90 days (99.52% uptime). Get email, Slack, Discord, or webhook alerts the moment Baseline reports a new incident, free for 3 monitors, no credit card.

Users who monitor Baseline also follow these Finance services: Affirm QuickBooks PayRange Avalara Plaid Xero Zuora Bill.com Xero Developer Platform Recharge View all 8,000+ providers
Baseline uptime 99.52% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 4h 59m
    Started Oct 20, 2026, 03:52 PM UTC · Resolved Oct 20, 2026, 08:51 PM UTC
    Single Sign-On
    Timeline · 2 updates
    • investigating · Oct 20, 2026, 03:52 PM UTC

      Please be advised that Experian, a partner of Cotality, is currently experiencing technical difficulties. We will provide an update as soon as the issue is resolved.

    • resolved · Oct 20, 2026, 08:51 PM UTC

      Please be advised that the issue affecting Experian has been resolved.

    Latest: Please be advised that the issue affecting Experian has been resolved.

  2. Resolved 6h 46m
    Started Oct 20, 2026, 03:13 PM UTC · Resolved Oct 20, 2026, 09:59 PM UTC
    Admin Portal
    Timeline · 5 updates
    • investigating · Oct 20, 2026, 03:13 PM UTC

      AWS is experiencing degraded service across several of their services this morning. So far, we have not identified any outages on the Baseline platform, but are actively monitoring the situation. We will update this incident if there is any impact to our product. AWS is continuing to work to restore full service.

    • investigating · Oct 20, 2026, 05:15 PM UTC

      We've identified that there is a problem with document uploads caused by the outage. We are still waiting for a resolution from AWS, but our team is investigating any possible workaround.

    • investigating · Oct 20, 2026, 06:03 PM UTC

      Due to the continuing outage, documents that were uploaded from approx. 12:30pm EST onwards were successfully uploaded, but were not processed. As a result, they will not appear in the documents section until processing is complete. We have a workaround, and are processing the documents now. They should appear in the loans area shortly. While the outage continues, users will continue to experience an error when they upload a document, but the document will be saved and will eventually appear in the portal.

    • investigating · Oct 20, 2026, 08:45 PM UTC

      Documents are now being processed immediately on upload, and users should no longer experience an error. Earlier uploads that were affected by the outage should now be processed, and appear in the portal.

    • resolved · Oct 20, 2026, 09:59 PM UTC

      All systems have been fully restored by AWS.

    Latest: All systems have been fully restored by AWS.

  3. Resolved 1h 37m
    Started Sep 28, 2026, 08:22 PM UTC · Resolved Sep 28, 2026, 09:59 PM UTC
    Borrower Portal
    Timeline · 4 updates
    • investigating · Sep 28, 2026, 08:22 PM UTC

      A third-party spreadsheet service outage may affect bulk editing of draw requests, but only for customers who change to a custom, non-Baseline URL during the outage. We’re continuing to monitor the provider’s recovery and will share updates as available.

    • resolved · Sep 28, 2026, 08:44 PM UTC

      The third-party spreadsheet service has recovered, and our health checks are passing. This incident is resolved.

    • investigating · Sep 28, 2026, 09:37 PM UTC

      We’re monitoring an ongoing issue with our third-party spreadsheet service following a recurrence of the outage. Bulk editing of draw requests may be affected, but only for customers who change to a custom, non-Baseline URL during the outage. We’ll share updates as available.

    • resolved · Sep 28, 2026, 09:59 PM UTC

      The third-party spreadsheet service has recovered, and our health checks are passing. This incident is resolved.

    Latest: The third-party spreadsheet service has recovered, and our health checks are passing. This incident is resolved.

Incident record

Since October 2026 · Better Stack · 7 components checked every 5 minutes
22incidents recorded
22last 12 months
3last 90 days
10 hourstypical duration, 12 months

The longest incident in the last year, Gmail accounts being disconnected from Inbox periodically on November 7, 2025, ran for 3 days. 17 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Emails14
  • Credit Reports3
  • Single Sign-On3
  • Admin Portal1
  • Borrower Portal1

Latest incidents

  • Experian experiencing technical difficulties October 20, 2026 · 5 hours · degraded service

    Please be advised that Experian, a partner of Cotality, is currently experiencing technical difficulties. We will provide an update as soon as the issue is…

  • AWS degraded service October 20, 2026 · 7 hours · major outage

    AWS is experiencing degraded service across several of their services this morning. So far, we have not identified any outages on the Baseline platform, but…

  • Borrower Portal — Minor Outage September 28, 2026 · 97 minutes · major outage

    A third-party spreadsheet service outage may affect bulk editing of draw requests, but only for customers who change to a custom, non-Baseline URL during the…

Outage history

Past 90 days · 3 incidents View full outage history →