Is Baseline down?
Last checked 1h agoNo incidents right now.
Baseline is operational right now. Last checked 1h ago; the most recent incident resolved 1d ago.
Real-time Baseline status, recent outages, and incident history: pulled directly from Baseline's official status page at status.baselinesoftware.com every 5 minutes. Pingoru tracks 7 Baseline services and has captured 13 incidents in the last 90 days (99.52% uptime). Get email, Slack, Discord, or webhook alerts the moment Baseline reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Single Sign-On
Timeline · 2 updates
- investigating · Oct 20, 2026, 03:52 PM UTC
Please be advised that Experian, a partner of Cotality, is currently experiencing technical difficulties. We will provide an update as soon as the issue is resolved.
- resolved · Oct 20, 2026, 08:51 PM UTC
Please be advised that the issue affecting Experian has been resolved.
Latest: Please be advised that the issue affecting Experian has been resolved.
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- Admin Portal
Timeline · 5 updates
- investigating · Oct 20, 2026, 03:13 PM UTC
AWS is experiencing degraded service across several of their services this morning. So far, we have not identified any outages on the Baseline platform, but are actively monitoring the situation. We will update this incident if there is any impact to our product. AWS is continuing to work to restore full service.
- investigating · Oct 20, 2026, 05:15 PM UTC
We've identified that there is a problem with document uploads caused by the outage. We are still waiting for a resolution from AWS, but our team is investigating any possible workaround.
- investigating · Oct 20, 2026, 06:03 PM UTC
Due to the continuing outage, documents that were uploaded from approx. 12:30pm EST onwards were successfully uploaded, but were not processed. As a result, they will not appear in the documents section until processing is complete. We have a workaround, and are processing the documents now. They should appear in the loans area shortly. While the outage continues, users will continue to experience an error when they upload a document, but the document will be saved and will eventually appear in the portal.
- investigating · Oct 20, 2026, 08:45 PM UTC
Documents are now being processed immediately on upload, and users should no longer experience an error. Earlier uploads that were affected by the outage should now be processed, and appear in the portal.
- resolved · Oct 20, 2026, 09:59 PM UTC
All systems have been fully restored by AWS.
Latest: All systems have been fully restored by AWS.
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- Borrower Portal
Timeline · 4 updates
- investigating · Sep 28, 2026, 08:22 PM UTC
A third-party spreadsheet service outage may affect bulk editing of draw requests, but only for customers who change to a custom, non-Baseline URL during the outage. We’re continuing to monitor the provider’s recovery and will share updates as available.
- resolved · Sep 28, 2026, 08:44 PM UTC
The third-party spreadsheet service has recovered, and our health checks are passing. This incident is resolved.
- investigating · Sep 28, 2026, 09:37 PM UTC
We’re monitoring an ongoing issue with our third-party spreadsheet service following a recurrence of the outage. Bulk editing of draw requests may be affected, but only for customers who change to a custom, non-Baseline URL during the outage. We’ll share updates as available.
- resolved · Sep 28, 2026, 09:59 PM UTC
The third-party spreadsheet service has recovered, and our health checks are passing. This incident is resolved.
Latest: The third-party spreadsheet service has recovered, and our health checks are passing. This incident is resolved.
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Incident record
Since October 2026 · Better Stack · 7 components checked every 5 minutesThe longest incident in the last year, Gmail accounts being disconnected from Inbox periodically on November 7, 2025, ran for 3 days. 17 maintenance windows announced in the same period.
Most affected components, last 12 months
- Emails14
- Credit Reports3
- Single Sign-On3
- Admin Portal1
- Borrower Portal1
Latest incidents
- Experian experiencing technical difficulties
Please be advised that Experian, a partner of Cotality, is currently experiencing technical difficulties. We will provide an update as soon as the issue is…
- AWS degraded service
AWS is experiencing degraded service across several of their services this morning. So far, we have not identified any outages on the Baseline platform, but…
- Borrower Portal — Minor Outage
A third-party spreadsheet service outage may affect bulk editing of draw requests, but only for customers who change to a custom, non-Baseline URL during the…
- Started Oct 20, 2026, 03:52 PM UTC · Resolved Oct 20, 2026, 08:51 PM UTC · 4h 59m
- AWS degraded service ResolvedStarted Oct 20, 2026, 03:13 PM UTC · Resolved Oct 20, 2026, 09:59 PM UTC · 6h 46m
- Borrower Portal — Minor Outage ResolvedStarted Sep 28, 2026, 08:22 PM UTC · Resolved Sep 28, 2026, 09:59 PM UTC · 1h 37m