Basecone incident

General Slowness navigation Basecone

Minor Resolved View vendor source →

Basecone experienced a minor incident on February 13, 2026 affecting WebPortal, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2026, 10:41 AM UTC
Resolved
Feb 13, 2026, 12:22 PM UTC
Duration
1h 40m
Detected by Pingoru
Feb 13, 2026, 10:41 AM UTC

Affected components

WebPortal

Update timeline

  1. investigating Feb 13, 2026, 10:41 AM UTC

    We are looking into the cause of the slowness to resolve this as fast as possible. Navigation might feel slow and unresponsive in the mean time.

  2. monitoring Feb 13, 2026, 11:37 AM UTC

    We have found the cause and have solved it and are now monitoring the slowness which should improve for all users in the upcoming hour.

  3. resolved Feb 13, 2026, 12:22 PM UTC

    No increased load detect on the system anymore, everything should work as before the slowness again.