Is Basecone down?
Last checked 7m agoNo incidents right now.
Basecone is operational right now. Last checked 7m ago; the most recent incident resolved 20d ago.
Real-time Basecone status, recent outages, and incident history — pulled directly from Basecone's official status page at https://status.basecone.com every 5 minutes. Pingoru tracks 19 Basecone services and has captured 5 incidents in the last 90 days (99.74% uptime). Get email, Slack, Discord, or webhook alerts the moment Basecone reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Document Processing Service
Timeline · 3 updates
- identified · Aug 24, 2026, 03:10 PM UTC
You can experience documents not being shown in Basecone or not uploaded. We have found the server problem and are solving the issue at this moment.
- monitoring · Aug 24, 2026, 03:19 PM UTC
A fix has been implemented and we are monitoring the details, it may take a moment before older tagged and uploaded documents appear.
- resolved · Aug 24, 2026, 03:25 PM UTC
The fix has been deployed and we are seeing services returning to normal. You can start uploading documents again and looking up documents in the archive should also be possible again. Older documents are still being processed and might take a while to be shown. If a document failed to upload completely please re-upload the document again for successful processing.
Latest: The fix has been deployed and we are seeing services returning to normal. You can start uploading documents again and looking up documents in the archive should also be possible ag…
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- WebPortal
Timeline · 2 updates
- investigating · Aug 21, 2026, 08:00 AM UTC
We are investigating the cause for the disconnections and the trouble with making a booking for Multivers connections.
- resolved · Aug 21, 2026, 03:10 PM UTC
The issue has been resolved, bookings should be possible again and connection new administrations as well. If you get the message of being disconnected please reconnect your synchronization user and if you have a booking role please check the connection for you own role as well. If you do not know how to do this you can find more information on our knowledgebase support.basecone.com. We will continue to monitor the situation. If you still experience problems when booking please check the Exact status page for any status updates or problems regarding Multivers.
Latest: The issue has been resolved, bookings should be possible again and connection new administrations as well. If you get the message of being disconnected please reconnect your synchr…
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- WebPortal
Timeline · 2 updates
- investigating · Jul 30, 2026, 07:53 AM UTC
we are looking into the problem at this moment
- resolved · Jul 30, 2026, 08:16 AM UTC
The problem has been identified and has been resolved. The issue was a faulty import server in the tagservice causing problems . Which in turn showed as slowness for the document being tagged or if a request was denied a 500 error message for the user.
Latest: The problem has been identified and has been resolved. The issue was a faulty import server in the tagservice causing problems . Which in turn showed as slowness for the document b…
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Timeline · 1 update
- resolved · Jul 15, 2026, 07:56 AM UTC
There was an outtage in the login service; some people may have experienced 500 errors when they tried to login. The cause was a malfunction of the load balancer this has been corrected.
Latest: There was an outtage in the login service; some people may have experienced 500 errors when they tried to login. The cause was a malfunction of the load balancer this has been corr…
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- WebPortal
Timeline · 2 updates
- investigating · Jul 14, 2026, 11:13 AM UTC
We are looking into the a problemen with the tagging of documents, these appear either very slowly in the postingscreen or do not appear at all and keep the status of processing.
- resolved · Jul 14, 2026, 12:05 PM UTC
A solution has been impelmented and the scanning and reappearing of documents should return to normal shortly all tagged document will be scanned and placed in the booking que.
Latest: A solution has been impelmented and the scanning and reappearing of documents should return to normal shortly all tagged document will be scanned and placed in the booking que.
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- Documents do not appear in Basecone ResolvedStarted Aug 24, 2026, 03:10 PM UTC · Resolved Aug 24, 2026, 03:25 PM UTC · 15m
- Started Aug 21, 2026, 08:00 AM UTC · Resolved Aug 21, 2026, 03:10 PM UTC · 7h 9m
- Tagging may be slower ResolvedStarted Jul 30, 2026, 07:53 AM UTC · Resolved Jul 30, 2026, 08:16 AM UTC · 22m
- Started Jul 15, 2026, 07:56 AM UTC · Resolved Jul 11, 2026, 05:00 AM UTC · —
- Tagging of documents is slow ResolvedStarted Jul 14, 2026, 11:13 AM UTC · Resolved Jul 14, 2026, 12:05 PM UTC · 52m