Is Basecone down?

Last checked 11m ago
Current status
Basecone is up

No incidents right now.

Basecone is operational right now. Last checked 11m ago; the most recent incident resolved 26d ago.

Real-time Basecone status, recent outages, and incident history: pulled directly from Basecone's official status page at status.basecone.com every 5 minutes. Pingoru tracks 19 Basecone services and has captured 3 incidents in the last 90 days (99.77% uptime). Get email, Slack, Discord, or webhook alerts the moment Basecone reports a new incident, free for 3 monitors, no credit card.

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Basecone uptime 99.77% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 3h 17m
    Started Oct 02, 2026, 07:25 AM UTC · Resolved Oct 02, 2026, 10:43 AM UTC
    Document Processing Service
    Timeline · 3 updates
    • investigating · Oct 02, 2026, 07:25 AM UTC

      we are currently looking into the issue.

    • identified · Oct 02, 2026, 07:45 AM UTC

      The issue has been identified and a fix is being deployed, new documents will be tagged succesfully old ones are in the process of being retagged.

    • resolved · Oct 02, 2026, 10:43 AM UTC

      Affected documents are currently being reprocessed and will be ready to be booked shortly. Removing them from the uploadscreen.

    Latest: Affected documents are currently being reprocessed and will be ready to be booked shortly. Removing them from the uploadscreen.

  2. Resolved 15m
    Started Aug 24, 2026, 03:10 PM UTC · Resolved Aug 24, 2026, 03:25 PM UTC
    Document Processing Service
    Timeline · 3 updates
    • identified · Aug 24, 2026, 03:10 PM UTC

      You can experience documents not being shown in Basecone or not uploaded. We have found the server problem and are solving the issue at this moment.

    • monitoring · Aug 24, 2026, 03:19 PM UTC

      A fix has been implemented and we are monitoring the details, it may take a moment before older tagged and uploaded documents appear.

    • resolved · Aug 24, 2026, 03:25 PM UTC

      The fix has been deployed and we are seeing services returning to normal. You can start uploading documents again and looking up documents in the archive should also be possible again. Older documents are still being processed and might take a while to be shown. If a document failed to upload completely please re-upload the document again for successful processing.

    Latest: The fix has been deployed and we are seeing services returning to normal. You can start uploading documents again and looking up documents in the archive should also be possible ag…

  3. Resolved 7h 9m
    Started Aug 21, 2026, 08:00 AM UTC · Resolved Aug 21, 2026, 03:10 PM UTC
    WebPortal
    Timeline · 2 updates
    • investigating · Aug 21, 2026, 08:00 AM UTC

      We are investigating the cause for the disconnections and the trouble with making a booking for Multivers connections.

    • resolved · Aug 21, 2026, 03:10 PM UTC

      The issue has been resolved, bookings should be possible again and connection new administrations as well. If you get the message of being disconnected please reconnect your synchronization user and if you have a booking role please check the connection for you own role as well. If you do not know how to do this you can find more information on our knowledgebase support.basecone.com. We will continue to monitor the situation. If you still experience problems when booking please check the Exact status page for any status updates or problems regarding Multivers.

    Latest: The issue has been resolved, bookings should be possible again and connection new administrations as well. If you get the message of being disconnected please reconnect your synchr…

Incident record

Since April 2026 · Statuspage by Atlassian · 19 components checked every 5 minutes
50incidents recorded
13last 12 months
3last 90 days
4 hourstypical duration, 12 months

The longest incident in the last year, Twinfield connections issues on April 8, 2026, ran for 24 hours.

Most affected components, last 12 months

  • WebPortal8
  • Accounting System Twinfield3
  • Document Processing Service2
  • Accounting System Addison1
  • Accounting System Belgium1

Latest incidents

Outage history

Past 90 days · 3 incidents View full outage history →