Ongoing since 04:01 PM UTC, affecting AM1 - Print Console.
A mitigation has been implemented, and Print Portal printing performance in the AM1 environment has returned to normal. We are continuing to monitor the platform closely to ensure the service remains stable.
Affected components
Update timeline
- investigating Oct 30, 2026, 04:01 PM UTC
We are investigating reports of timeouts affecting Print Portal in the AM1 environment. Some customers may experience delays or failures when submitting print jobs through the Print Portal. Our engineering team is actively investigating the issue. We will provide an update as more information becomes available.
- identified Oct 30, 2026, 04:32 PM UTC
We have identified the issue causing timeouts affecting Print Portal printing in the AM1 environment. Our engineering team is actively working on implementing a resolution to restore normal printing performance. We will provide another update as progress is made.
- monitoring Oct 30, 2026, 04:48 PM UTC
A mitigation has been implemented, and Print Portal printing performance in the AM1 environment has returned to normal. We are continuing to monitor the platform closely to ensure the service remains stable.
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