Resolved after 1 day 21 hours, affecting Domestic payments and Processing payment files, on October 23, 2026.
We are continuing to investigate this issue.
Affected components
Domestic paymentsProcessing payment files
Update timeline
- investigating Oct 23, 2026, 01:47 AM UTC
SWIFT is performing a Cold Start maintenance this weekend on Sunday 25th October. The indication is this will be completed by 11:00am, so to give a buffer for any delays normal processing flows should be able to resume from noon (12:00pm NZDT). The outage will delay domestic payments from one bank to another within the specific period. Payments between accounts held at BNZ are unaffected.
- investigating Oct 24, 2026, 10:31 AM UTC
We are continuing to investigate this issue.
- resolved Oct 24, 2026, 11:13 PM UTC
This incident has been resolved.
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