Bank of New Zealand incident

Mobile Banking and Internet Banking are unavailable

Resolved after 6 minutes, affecting Internet Banking and Business Banking and 1 more, on October 13, 2026.

investigating Oct 13, 2026, 03:57 AM UTC

We’re investigating the issue and will provide an update when we have more information.

Started
Oct 13, 2026, 03:57 AM UTC
Resolved
Oct 13, 2026, 04:03 AM UTC
Duration
6m
Detected by Pingoru
Oct 13, 2026, 03:57 AM UTC

Affected components

Internet BankingBusiness BankingBNZ app (iOS & Android)BNZ Business app (iOS & Android)

Update timeline

  1. investigating Oct 13, 2026, 03:57 AM UTC

    We’re investigating the issue and will provide an update when we have more information.

  2. resolved Oct 13, 2026, 04:03 AM UTC

    This incident has been resolved.

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