Resolved after 31 minutes, affecting Internet Banking and BankFeeds API and 1 more, on September 24, 2026.
We are aware of issue affecting our Confirmation of Payees function in our Digital Channels. We are currently investigating this issue and are working to resolve the issue and restore services to normal.
Affected components
Internet BankingBankFeeds APIAccepting card paymentsDomestic paymentsMaking card paymentsBusiness BankingOpen Banking Payment Initiation APISettlementInternational paymentsBNZ app (iOS & Android)
Update timeline
- identified Sep 24, 2026, 02:31 AM UTC
We are aware of issue affecting our Confirmation of Payees function in our Digital Channels. We are currently investigating this issue and are working to resolve the issue and restore services to normal.
- resolved Sep 24, 2026, 03:02 AM UTC
This incident has been resolved.
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