Bank of New Zealand incident

Online banking unavailable

Resolved after 49 minutes, affecting Internet Banking and BankFeeds API and 1 more, on July 2, 2025.

investigating Jul 02, 2025, 07:40 AM UTC

We are continuing to investigate this issue.

Started
Jul 02, 2025, 07:30 AM UTC
Resolved
Jul 02, 2025, 08:20 AM UTC
Duration
49m
Detected by Pingoru
Jul 02, 2025, 07:30 AM UTC

Affected components

Internet BankingBankFeeds APIBusiness BankingOpen Banking Payment Initiation APIBNZ app (iOS & Android)Open Banking Account Information APIBNZ Business app (iOS & Android)Foreign Exchange APIsClient Fund ServicesBulk Payment API

Update timeline

  1. investigating Jul 02, 2025, 07:30 AM UTC

    The following online banking channels are unavailable: - Internet Banking - Business Banking - BNZ app (iOS & Android) - BNZ Business app (iOS & Android) - Client Funds Service We’re investigating the issue and will provide an update when we have more information.

  2. investigating Jul 02, 2025, 07:40 AM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 02, 2025, 08:20 AM UTC

    All online banking channels are now operational. Thank you for your patience.

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