Bank of New Zealand incident

Payments Domestic Outage

Resolved after 29 minutes, affecting Domestic payments and Processing payment files, on July 2, 2025.

monitoring Jul 02, 2025, 08:15 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 02, 2025, 08:07 AM UTC
Resolved
Jul 02, 2025, 08:36 AM UTC
Duration
29m
Detected by Pingoru
Jul 02, 2025, 08:07 AM UTC

Affected components

Domestic paymentsProcessing payment files

Update timeline

  1. identified Jul 02, 2025, 08:07 AM UTC

    We have identified an issue affecting New Zealand Dollar Payments Between domestic banks and BNZ. We are working to resolve the issue and restore services to normal.

  2. monitoring Jul 02, 2025, 08:15 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 02, 2025, 08:36 AM UTC

    This incident has been resolved.

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